Privacy Declaration

Eva Marsden Centre is committed to protecting your privacy.

We have improved and updated our personal data and information protection policy and reviewed our practices under the new Law 25 in Quebec.

By contacting the Eva Marsden Centre on any of our platforms, you give your consent that we may collect and keep some data to offer you quality services.

Eva Marsden Centre may collect personal information about you when you:

• Voluntarily register for any of our services
  
  
• Participate in surveys
  
  
• Attend any of our walk-in programs
  
  
• Interact with us over the phone, email, online platforms, or mail
  
  
• Visiting our website

When you access these pages or communicate with us on our various channels, you will be informed that your personal information is being collected, and you can give or refuse your consent. We may collect data such as your your name, phone number, date of birth, home address, income, and any other information you may provide in your interactions with our team.

If you are contacting us to provide a referral for someone else, we may require information such as the organization you are calling from, how you heard of our organization, job title, name, and phone number.

The core of our efforts is characterized by the following measures:

• We will require your consent before collecting, using or disclosing your personal information. This consent clause is built into our data system called Salesforce. When you use any of our services,, you are consenting to sharing certain information with our team.
  
  
• Your personal information will not be used or disclosed for purposes other than those for which it was collected without your consent or unless required by law.
  
  
• These personal data will be kept for the period necessary to achieve the declared purpose. Usually, this is ongoing until you no longer want or need our services. We update our database annually.
  
  
• All of the data that you provide to us is protected by various security measures, including securing our personal computers in the case of theft.

The Privacy Officer at the Eva Marsden Centre is Jessica Formichella

Jessica Formichella can be reached at jformichella@emcmtl.org