Privacy Policy

The Eva Marsden Centre has created this privacy statement to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for this Website.

What Information Does the Eva Marsden Centre Gather?

Certain information such as (but not limited to) your name, phone number, date of birth, home address, income, and other information relating to our members may be collected by the Eva Marsden centre for various purposes.  For example, in our intake process, we take detailed notes on various aspects of your situation, such as your health status, which may include sensitive information. 

The choice of how much information is provided is always in your control, however,  certain information may be necessary to determine eligibility to be able to provide you with possible resources and assistance.

We will not sell, trade or distribute the names, email addresses, or contact information of our members unless required by law.

If you agree to participate in our programs,we may use your personal information to send you promotional information. You will receive our spring and fall newsletter via email or by mail.

What We May Do With The Information We Collect

You may wish to contact us to provide feedback, report a problem, inform us of a change in the services provided or simply ask us a question. As part of these communications, we will collect information such as your first and last name, your email address, the subject of your inquiry, and any other information that is voluntarily shared with us.

Why: We use this information to identify you and to respond to your inquiries or requests.

How do we use your information?

The Eva Marsden Centre uses the personal information collected for the following purposes: 

• Internal record keeping (we have a web programming called Salesforce, which has 2 authenticators and is only accessible by staff members where we store our member’s info with notes, documents, services and deliverables)
• Improvement of programs and services
• Promotional communication such as newsletters
• Have a comprehensive view of our membership for our funders
• Surveys and a more targetted approach to research and outreach

You can decline to submit personal information at any point, however, we do require certain background information and sensitive information to provide you with appropriate services.

Personal Information

We request personal information from you when you require a service. You only need to register once for any service or program within the organization. This information will not be used for any purpose other than the one for which it was collected. The Eva Marsden Centre will obtain your consent if the information is needed for a different purpose.

In these circumstances, we do collect, use and are responsible for certain personal information about you. When we do so we are regulated under Law 25 and other data protection laws and we are responsible, as controllers, for that personal information for those laws.

We have appointed a data privacy officer who is responsible for overseeing questions concerning this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the Data Privacy Officer using the details set out below.

Photo consent

Photo consent will be included during our intake process which can be changed at any time. Your photo may be used in newsletters, annual reports, and presentations.

Contact details

If you have any questions about this privacy policy, you can contact our Data Privacy Officer in the following ways:

• Full Name of Legal Entity: Eva Marsden Centre
• Name of Data Privacy Officer: Jessica Formichella
• Email Address of Officer: jformichella@cocotechem
• Location: 88 Av. Ballantyne Nord, Montreal West, QC H4X 2B8
  
  

How we use cookies

When you visit our website, you may provide us with information via cookies or similar technologies.

Cookies are files that contain a small amount of data about a particular user. This data may include an anonymous unique identifier. Cookies are stored on the user’s computer or on the hard drive of another device. They allow us to tailor your user experience each time you visit our site.

The cookies we use serve up to four different functions:

• Performance cookies: we use these cookies to improve Site performance.
• Analytics cookies: We use these cookies to analyze how our visitors use our Site.
• Functionality Cookies: We use these cookies to allow us to remember your preferences each time you visit our Site.
• Essential Cookies: Some cookies are essential to the operation of our Site. Disabling these cookies will prevent you from accessing our Site or using any of its features.

Please note that you can ask our browser to disable the cookies we use. However, this may prevent you from properly accessing our website.

If you would like more information about cookies, you can visit the following website: https://www.allaboutcookies.org.

To learn more about the cookies used by Google: https://policies.google.com/technologies/cookies?hl=fr-CA

Policy Changes

Please note that this privacy statement may change from time to time. We will not reduce your rights under this Policy without your explicit consent, and we expect most of such changes will be minor.

How to Contact Us

If you have any questions about this privacy policy, the practices of this site or your interactions with this site, you can contact us by email at info@emcmtl.org